CALL US: 800-937-2326 | PARTS: 800-937-2311  

Online Billing FAQs

Cashman Equipment's Online Billing FAQs

How does it work?

Online Billing provides you with a number of convenient capabilities. You can easily access your invoices and statements online in PDF format. You can also download your billing information into a variety of accounting packages including QuickBooks. And you can even help save a tree by turning off the delivery of paper invoices.


Will my paper bills still be mailed to me?

If you receive invoices as print now, you will receive invoices as print going forward. You can turn off receiving paper bills in the portal.


How much does it cost?

This service is provided as a convenience to our customers at no additional charge. And because you won't need to spend time opening, sorting, filing and shredding paper documents, it will likely save you time and money.


Is my payment account information safe?

We protect your information with the highest level of encryption available. You can be assured that your information is safe. The standard followed by banks and financial institutions, the website is PCI Level 1 Compliant and SSAE 16 Certified. They are the most stringent certifications to ensure your data is secure.


Can I easily print and save my bills?

We use the industry standard PDF format for storing and displaying billing documents which makes it very easy to print or save your bills to your computer. Click here to get the free Acrobat ® Reader ®.


Can I download my bills into my accounting software?

Yes. If your accounting software is compatible with one of our available formats, you can import this data directly into your accounting system. Within Online Billing, check the boxes next to the bills you want to download. Then click the "Download" button and follow the instructions. You will be able to select among a variety of different accounting packages including QuickBooks, Viewpoint, Forefront (from Dexter + Chaney), Peachtree, Timberline and a CSV file that is Microsoft Excel compatible.
 

What are the new billing changes for Cashman Equipment's customers? 

You will now be able to get your invoice electronically and view, print, and pay your invoices though our new online billing portal. You will now receive an invoice notification in your email.
 

When will the new billing changes be effective?

Wednesday, August 21, 2019
 

How will I know when my bill is available?

You will receive an email notification that your invoices are available with a link to the invoicing/payment site. The email notification will also have a PDF attachment of your invoice.
 

Will I be trained on how to use the portal? When?

No, there will be no formal training. If you have questions or require assistance, you can contact:
phone: 800.937.2326 or 702.633.4611
email: creditdepartment@cashmanequipment.com

How do I get access to the online billing portal?

You will access the online billing portal by going to https://cashmanequipment.billtrust.com


Can we pay online?

Yes. You are able to pay online via credit card and ACH (Automated Clearing House). We encourage you to go online and pay your invoices.
 

Do we have to pay online?

At this time, online payment is not mandatory but we encourage you to pay your invoices online.


What method of payment can we pay with on the portal?

You will be able to pay via credit card and ACH (Automated Clearing House).
 

Since the invoices will be online, will I be able to receive a print bill as well? Is each invoice printable on the portal?

At this time, you will be allowed to receive a print bill if you so choose in addition to receiving an electronic notification. You will also be able to log into the portal to view, print and pay your invoices.


Will the invoice be attached to the email notification?

Yes. You can get your invoice attached to the email notification.
 

If I choose to continue to receive paper bills, will I still be able to view the bills on the portal?

Yes, you can enroll in Online Billing at anytime to see your invoices as well as pay them.


Will each document have its own file or will any of them be bundled together?

The files will be bundled together.


Will there be any incentives to pay online?

At this time, there is no special incentive for you to pay online and our current terms apply.