Work Wednesday: Technical Communicator-Underground Needed in Elko, Nevada for Cashman Equipment (Nevada’s Caterpillar Dealer)

Cashman Equipment currently has an opening for a Technical Communicator-Underground in Elko, Nevada prepared to perform the following functions:

– Answer technical requests and inquiries to resolve product problems through diagnosis, personal knowledge and expertise, research, manufacturing contacts and engineering data.

Recognize document and report product issues and assist in determining root causes that significantly affect customer satisfaction, productivity and/or operations.

– Support our service technicians; parts counter associates, PSSRs and MSRs in answering technical inquiries and requests. Work one-on-one to trouble shoot systems and determine problem root cause.

Document and communicate major product problems and quality issues to the factory. 

Ideal candidate must demonstrate leadership, integrity, teamwork, and provide great customer service.  Cashman Equipment also offers great benefits – 401(k), medical, dental, paid holidays, paid personal leave, and more! Visit our Career Search for more details on this position and many others.

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