Work Wednesday: Service Advisor Needed in Elko, NV for Cashman Equipment (Nevada’s Caterpillar Dealer)

C091412Cashman Equipment currently has openings for Service Advisor prepared to perform the following functions:

- Initial point of contact for phone calls.

- Organize, communicate and prioritize to ensure the successful operation of the department.

- Assist in creating and providing estimates and quotes.

- Negotiate disputed service repair orders with customers.

- Up sells to customers recommended service and parts.

- Follow up on pending jobs and back ordered parts to ensure customers are informed and jobs are progressing smoothly.

- Schedule all repairs with customer.  Ensure that all repair tasks are performed in a safe and logical manner.  Stay informed of all work-in-progress.

- Assist Service Administration in managing work-in-process to minimize expense and maximize cash flow.

- Open and close work orders.

- Review and approve employee time and all work order documentation.

 

Ideal candidate must demonstrate leadership, integrity, teamwork, and provide great customer service.  Cashman Equipment also offers great benefits – 401(k), medical, dental, paid holidays, paid personal leave, and more! Visit our Career Search for more details on this position and many others.

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